Privacy Policy
Last updated: 29 June 2026
This Privacy Policy explains how Medicare Lab, Kaikaluru (“we”, “us”, “our”) handles information you share when you use our website medicarelab.info. మీ సమాచారాన్ని మేము ఎలా వాడతామో ఈ పేజీ వివరిస్తుంది.
1. Information we collect
- Information you give us. When you use the “Request a Callback” bar or form, you may provide your name, mobile number, and area/locality. If you tap “Share my location”, your device’s approximate GPS coordinates are added to the WhatsApp message that you choose to send to us.
- Cookies & local storage. We use minimal browser storage to remember your choices (for example, whether you accepted this cookie notice or closed the callback bar). The embedded Google Map and WhatsApp may set their own cookies, governed by their privacy policies.
- Server logs. Our hosting provider may record standard technical data (such as IP address and browser type) for security and reliability.
2. How we use your information
- To call you back and answer your enquiry.
- To arrange home sample collection at the address/area you provide.
- To improve our services and respond to feedback.
We do not sell or rent your personal information to anyone.
3. How your details reach us
When you submit a callback request, the details are sent to our team through WhatsApp, which you initiate from your own device. We receive only what you choose to send.
4. Third-party services
Our site uses an embedded Google Maps location and links to WhatsApp and the phone dialler. These services are operated by third parties and have their own privacy policies.
5. Data retention & your choices
- We keep enquiry details only as long as needed to serve you.
- Sharing your location is optional — you can simply type your area instead.
- You may contact us to ask what enquiry details we hold or to request their deletion.
6. Security
We take reasonable steps to protect information. However, no method of transmission or storage is completely secure.
7. Children
Tests and home collection for minors should be arranged by a parent or guardian.
8. Medical records
Handling of your actual test samples and reports at the laboratory is part of our clinical service and is kept confidential, separate from this website.
9. Changes
We may update this policy from time to time. The “Last updated” date above shows the latest version.
10. Contact us
Medicare Lab, Kaikaluru
Opposite Maganti Theatre, Main Road, Kaikaluru, Andhra Pradesh 521333
📞 97059 29609 · ☎️ 08677-224477
✉️ bnrmedicalagency@gmail.com